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Pengakuan menyentuh datang dari AKBP Arif Fazlurrahman, yang membagikan pengalaman pahit saat melapor kehilangan sepeda pancal. Bukannya mendapat empati, ia justru menerima perlakuan dingin dari petugas dan ditanya soal harga sepeda yang hilang. Padahal, sepeda seharga Rp150 ribu itu dibeli dari hasil menabung dan memiliki nilai emosional besar baginya. “Hancur hati saya, terluka,” ungkap Arif dalam video yang ia unggah. Pengalaman tersebut menjadi refleksi keras tentang pentingnya pelayanan hu...
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