Mute
Dra. Priscila Beker | Adv consumidor
Se alguém levar a sua mala por engano, ou até de forma intencional, a responsabilidade não é sua. ✈️ A companhia aérea tem o dever de garantir a segurança da bagagem desde o despacho até a entrega ao passageiro correto. Se houver falha nesse processo, o consumidor pode ter direito à reparação dos prejuízos e, dependendo das circunstâncias, também à indenização por danos morais. 📌 Conhecer seus direitos faz toda a diferença. 📌 Informação evita prejuízos e fortalece o passageiro.
Follow
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