Mute
Ricardo Nunes
Proibido perder venda não é frase de parede. É cultura. E cultura, meu amigo, não é o que tá escrito no quadro da recepção. É o que acontece quando você não tá olhando. Empresa que tem essa cultura não deixa cliente esperando. Não deixa telefone tocar sem retornar. Não deixa o cliente sair pela porta sem alguém tentar entender o que ele precisava. E ninguém precisa mandar, porque ali dentro perder venda incomoda todo mundo. Já a empresa que não tem, perde venda todo dia e ninguém nem comenta.
Ikuti
35
1
14
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