Mute
Jony Lan
A dura realidade do empresário versus empreendedor é que a maior diferença é fazer diferente de maneira que o cliente valorize. Eu encontro muitos empresários pequenos que não sobrevivem aos grandes concorrentes, por diversas razões como: - miopia sobre o que é competitividade - achar, por achismo, do ponto de vista dele, que o cliente é fiel sem nunca ter feito uma pesquisa formal - achismo 2: achar que atendimento é um diferencial - demorar em tomar decisões - pão duragem em investir em i
Follow
559
14
53
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