Mute
Ana Paula Villar
5 frases pra você aprender a dizer NÃO pra cliente sem ser grossa 👇 1. Cliente atrasou Ela manda mensagem dizendo que vai se atrasar 20, 30 minutos… 👉 “Amor, com esse atraso eu não consigo te atender hoje sem prejudicar as outras clientes. Vamos remarcar?” 2. Cliente pede encaixe impossível “Me encaixa rapidinho, é só uma coisinha…” 👉 “Hoje minha agenda já tá completa. Não vou conseguir te encaixar sem correr e eu prezo pela qualidade do meu trabalho.” 3. Cliente pede um serviço que você não...
Follow
105
1
3
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